Terms and conditions

UAB “Infinita Group”, company code: 302422099, located Rodūnios kelias 8, Vilnius (hereinafter referred to as the “Company,” or “we”), shall undertake to ensure the security of personal information and the protection of rights of the visitors of the website (hereinafter referred to as the “Visitors”) while you use our website www.balticconcierge.com (hereinafter referred to as the “Website”) and the content of it. The Company is a controller of the personal data you provide to us.
Here we describe how we collect, use and handle your information when you use our Website. By using our Website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
What information we collect?
We collect and use the following information to provide, improve and protect our Services.

Personal Data

When you submit a request via a contact form we may collect certain personally identifiable information about you, such as your name, surname, telephone number and e-mail address. This personal data is processed only if you provide us such information.
When you submit a request, our Website creates an email which is then sent to our Company.

Usage Data

We may also collect information that your browser sends whenever you visit our Website or when you access the Website by or through a mobile device.
This usage data may include information such as IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices.

Cookies Data

We use cookies to track the activity on our Website and hold certain information. See our Cookie Policy for more information.
Why such information is collected?
We use Data for various purposes stated in this Privacy Policy, i.e.:
To provide and maintain the services;
To respond to inquiries, and/or other requests or questions.
To provide customer care and support.
To monitor the usage of the Website.
To detect, prevent and address technical issues.
Transfer of Data
Recipients of the personal data may be other data processors acting on behalf of the company, i.e. cloud based or hosting, website administration and other related service providers, providers of customer support and IT services and other service providers.
Your data will not be transferred to a third country or an international organisation. Your data is processed in European Union (EU) or European Economic Area (EEA).
Legal grounds for processing personal data
Your Personal Data is be processed based on your given consent to the processing of your personal when you submit a request via a contact form.
If you express an interest in ordering our services through the contact form, then processing of your personal data is necessary for the performance of a contract to which you are the party or in order to take steps prior to entering into a contract with you.
The data is destroyed after the correspondence with, unless it is needed for the performance of the services.
Your rights
right to access your personal data, including the right to copy this data;
right to demand rectification (correction) of personal data – if this data is incorrect;
right to demand erasure of personal data (right to be forgotten);
right to demand restriction of personal data processing;
right to transfer data;
right to object to data processing.
In order to exercise these rights, you must provide us with a written request and in a way that we can identify you.
If you believe we are processing your data not in accordance with the law you have the right to lodge a complaint with a data protection authority – State Data Protection Inspectorate (more information at www.ada.lt).
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We use cookies for these services:

Service Description
Google reCAPTCHA Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Tracker; Usage Data